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Contact Paramount Plus Customer Service

Paramount Plus Phone Numbers and Emails

Toll-Free Number:

  • (888) 274-5343
Call customer service
Send Message

Complaints/ Feedback:

  • (212) 975-5858
    Closed Captioning

Legal:

  • (888) 841-3343
    CCPA Inquiries
  • (415) 344-2000
    DMCA Inquiries

Paramount Plus Emails:

Complaints/ Feedback
Closed Captioning
Customer Service
Android App, Pro-rated Refund For Our Services
Legal
DMCA Inquiries, Workplace Privacy Notice
Is this your business?

Paramount Plus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Paramount Plus Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email

  • The best phone number to call Paramount Plus is 8882745343. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 66% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 5 minutes.

  • Be prepared for the call as Paramount Plus may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›

How to Contact Paramount Plus Customer Service?

Most Popular Number:

(888) 274-5343
Total calls: 117 613 Issues resolved: 5 355 Last call: Nov 8, 2025

There are several ways to contact the company but the best way is calling at Paramount Plus customer service phone number . So if you have a problem with the Paramount Plus service, you can try to reach out to the support team at +1 (888) 274-5343. All legal issues can be addressed at this number: +1 (888) 841-3343.
Paramount Plus customer service will try to do everything possible to help you solve your issues, no matter if it is technical or payment issues, so that you can continue to enjoy their service.

However the company does not provide its email for ordinary customer service inquiries there is still a possibility to contact the Paramount Plus customer service through email: fill out the form through the contact us page on company’s website and an agent will contact you as soon as possible.
If you have DMCA inquiries, please write an email to designatedagent@cbs.com

Paramount Plus provides assistance through social media. The best way to contact the company is to reach it on Twitter. Tweet anytime at @AskParamount or send a DM. Paramount Plus customer support team actively answers people in social media.
You may also find Paramount Plus on Facebook. Go to @ParamountPlusHelp.
Send a DM to @ParamountPlusHelp on Instagram.

To cancel My Paramount subscription, visit the company's website and click Contact Us. Then click on Payment & Subscription and choose Cancel My Subscription. You will have to select the device or platform you used to sign up for Paramount Plus, as the Paramount Plus cancellation instructions vary. For instance, if you signed up for Paramount Plus on your desktop, mobile web, smart TV, or gaming console, visit the company's website and click on the username in the upper right-hand corner to initiate the Paramount Plus subscription cancel. Click Account. Scroll down and click Cancel subscription.

Users can activate their Paramount Plus account by visiting the website and clicking Getting Started on the Contact Us page. Then, select the device from the list provided for easy sign-up and Paramount Plus activation. For instance, iPhone/iPad users can download and launch the Paramount+ app via the App Store. Once the app is launched, tap Try It Free. Choose a subscription plan, and tap Continue. Users must enter their full name, email address, and password. The email address and password will be your Paramount Plus login. Tap Subscribe. The final step is to confirm the purchase of the Paramount Plus app.

The Paramount Plus website states that the company does not usually offer refunds on its annual and monthly subscriptions. However, an alternative is to contact the company and request a refund from Paramount Plus by emailing pplustourefund-grp@cbsinteractive.com.

PissedConsumer Club

Contact Information

Paramount Plus Website:

Paramount Plus Help Center:

Corporate Office Address:

CBS Interactive, Inc.
1515 Broadway
New York, New York 10036
United States

Other Info (opening hours):

Mailing Address:

CBS Interactive Inc.

Attn: Legal Department

680 Folsom St.

Francisco, CA 94107

More contact details

Paramount Plus Customer Service Reviews

2.1 / 5
Poor
See all 10.3K reviews
Elek Jhv
Needed some technical support
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

After Calling the night before not be unable to get anything straightened out. I called the next day talk to a very nice lady on the phone told her exactly what was going on she had it all straightened out and had the technicians or engineers have it fixed within a couple of hours thank you very much.

Floree Zgp
Not happy

Your job is what you could do better ! I surely hope others get treated better than myself have am amazing weekend

Kahlia Rln
Log in issues
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Resolved my login issues, very knowledgeable, efficient & quick, Recommend Pissed Customer to help resolve issues

Emerald Xov
Account correction
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Customer Service phone number was helpful. It should be easier to find online. Not all issues can be resolved on the CHAT

How Good is Paramount Plus's Customer Service?

Jeff L Snf
Jeff L Snf
Feels Disappointed | Nov 07, 2025

The call was never answered so my issue is still unresolved

Read full quote
Tyrell Hgj
Tyrell Hgj
Feels Disappointed | Oct 29, 2025

The worker was okay just your policy of no refund is bs !

Read full quote
Taiesha Lxq
Taiesha Lxq
Feels Disappointed | Oct 28, 2025

Worst service ever was 5 dollars then added 40 dollars more with no help whatsoever you people should be ashamed and Paramount why would you ever use even Discover card said nothing but trouble

Read full quote
Katherine L Oyz
Katherine L Oyz
Feels Satisfied | Oct 27, 2025

Great service, professional, pleasant, patient, and knowledgeable.

Read full quote
Robert H Cwf
Robert H Cwf
Feels Disappointed | Oct 26, 2025

they have become nothing more than another thieving *** service ,

Read full quote
Katherine W Mrc
Katherine W Mrc
Feels Disappointed | Oct 24, 2025

There was no reason for it to go dark. Hated having to answer questions before I could dial number

Read full quote

Summary of Paramount Plus Customer Service Calls

120K TOTAL
CALLS
05:09 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Paramount Plus?

Account Question:

  • “Password”
  • “I have a subscription but cannot get on”
  • “Cannot log into account”

Payments and Charges Question:

  • “Payment”
  • “Your trying to double bill me”
  • “Te new payment info”

Activation/ Cancellation Question:

  • “Cancel my subscription!”
  • “Trying to activate my Walmart Paramount+”
  • “Cancel subscription”

Product/ Service Question:

  • “Problem with this streaming service”
  • “Problem with service”
  • “Trying to access paramount plus on a new tv”

Request for Information Question:

  • “Update my card”
  • “About my bill”
  • “I have a question about my account”

Staff Question:

  • “No service”
  • “Problems with the service”
  • “Stop my service”

Return/ Replace Question:

  • “Want change my payment method.”
  • “I want to change my bank information”
  • “Incorrect billing”

Website/ Application Question:

  • “Cant install”
  • “Your app is horrible”
  • “Your app do s not work”

Refund Question:

  • “Refund, cancel”
  • “Refund”
  • “Yes when I ordered this I thought I was going to get a lot more channels and I'm getting I'm not happy with this and I would like a refund”

Cards Question:

  • “Yall took money of my card”
  • “And what is wrong with you people you stole money off my card right so hard about that give me back my money what is so *** hard about that you treat you know what do what they *** told”
  • “You just took $13 and something off my card I need back no I'm not doing”

Shipping and Delivery Question:

  • “Location issues”
  • “Lost my local news channel for some reason it's not coming on if you have canceled that then I want to cancel my subscription”
  • “Having trouble with wwltv plus not coming on normal show”

Employment Question:

  • “Job opportunity/ issue with survey”
  • “Job”
  • “I have paramount pkus with my walmart employment but I still cant access it?”

Other Question:

  • “Navigation”
  • “Ncis”
  • “Keeps asking to pick a plan”

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