Contact Paramount Plus Customer Service
Paramount Plus Phone Numbers and Emails
Toll-Free Number:
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(888) 274-5343
Complaints/ Feedback:
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(212) 975-5858Closed Captioning
Legal:
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(888) 841-3343CCPA Inquiries
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(415) 344-2000DMCA Inquiries
Paramount Plus Emails:
How to Contact Paramount Plus Customer Service?
Most Popular Number:
| Total calls: 91 014 | Issues resolved: 3 859 | Last call: Mar 26, 2025 |
Paramount Plus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Paramount Plus Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Paramount Plus is 8882745343. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 67% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 6 minutes.
Be prepared for the call as Paramount Plus may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Paramount Plus Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Paramount Plus is 8882745343. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 67% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 6 minutes.
Be prepared for the call as Paramount Plus may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Paramount Plus mainly because of account, activation/ cancellation, payments and charges.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Paramount Plus is pplustourefund-grp@cbsinteractive.com. 35% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Paramount Plus Website:
Paramount Plus Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
CBS Interactive Inc.
Attn: Legal Department
680 Folsom St.
Francisco, CA 94107
Paramount Plus Customer Service Reviews
Great complete service. Trisha was my agent.
She was easy to understand and spoke real ENGLISH. I didnt have to ask her to repeat anything.
I am trying to pay my bill with a new card and cannot seem to be able to do it even with the help of a rep-frustrated and confused
Nothing all went very good will recommend paramount to my friends and family very nice customer service man
How Good is Paramount Plus's Customer Service?
Summary of Paramount Plus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Paramount Plus?
Account Question:
- “Sign up problem”
- “I want want to upgrade my subscription and add showtime”
- “Subscription payment”
Payments and Charges Question:
- “Charges”
- “You cut my paramount”
- “Billing”
Activation/ Cancellation Question:
- “I cancelled my subscription and my card was still charged”
- “Cancel service”
- “Cancel subscription”
Product/ Service Question:
- “Will not let me watch shows stating technical difficulties. Did the same thing yesterday thought it would’ve been corrected by today.”
- “Stuck on stupid”
- “Trying to watch bold and the beautiful but it keeps crashing for the last 3-4 days can you please fix?”
Request for Information Question:
- “Help with my payment paramounts”
- “Need help setting up”
- “Need help setting this up”
Staff Question:
- “Renue service”
- “Not getting my service.”
- “Paying for service I do not have”
Website/ Application Question:
- “App freezes during commercial”
- “App not working”
- “App won't open”
Return/ Replace Question:
- “To change pin”
- “I want to change my billing date”
- “Change payment method”
Refund Question:
- “Refund/Billing”
- “Refunds”
- “Want a refund for 2 months it's keeps freezing can't watch anything”
Cards Question:
- “See which card they take out payment on each month”
- “They Took too much money off my card”
- “Don't know what card i use for payment or is it though roko or prime or do Please help Please or how can I get my payment sat up”
Shipping and Delivery Question:
- “CBS live TV not coming in.”
- “Never received service and paying for months not knowing”
- “Streaming wrong location”
Employment Question:
- “I have paramount pkus with my walmart employment but I still cant access it?”
- “I have this after my job, but you are asking for some money”
- “Finding job”
Other Question:
- “Can't s”
- “Sibsctription”
- “Trouble streaming”
Compare Paramount Plus Customer Service To
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