Paramount Plus
Paramount Plus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paramount Plus has a 2.2 star rating from 4,387 reviews with 27% likely to recommend; consumers are mostly dissatisfied and 70% unfavorable.
Key Takeaways for Future Customers
- Expect good content but frequent streaming and sign-in problems; see Paramount Plus reviews for common experiences.
- Prepare for difficulty reaching live support for billing or membership changes.
Negative Feedback / Risk Areas
- Recurring customer service failures and long holds contribute to many Paramount Plus customer complaints.
- Frequent billing errors, double charges, and refund requests when canceling subscriptions.
- App buffering, freezes, device compatibility and live event access issues.
Positive Feedback
Multiple reviewers praise the show selection and cite a few helpful, patient representatives who resolved issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paramount Plus has a 2.2 star rating from 4,387 reviews with 27% likely to recommend; consumers are mostly dissatisfied and 70% unfavorable.
Key Takeaways for Future Customers
- Expect good content but frequent streaming and sign-in problems; see Paramount Plus reviews for common experiences.
- Prepare for difficulty reaching live support for billing or membership changes.
Negative Feedback / Risk Areas
- Recurring customer service failures and long holds contribute to many Paramount Plus customer complaints.
- Frequent billing errors, double charges, and refund requests when canceling subscriptions.
- App buffering, freezes, device compatibility and live event access issues.
Positive Feedback
Multiple reviewers praise the show selection and cite a few helpful, patient representatives who resolved issues.
Media from reviews
Cancel service
I didn't get to talk to anyone I was just going to take a break from your service since life is busy right now. But you have given me so much trouble I'm never coming back. I cancled service last month and you have still tried to bill me several times it seems I will have to get a new debit card to stop this I will warn everyone dangerous app don't get can't cancel they will say cancled successful then change you anyway such bad business I will be reporting
Preferred solution: Remove my debit card from your system until I'm ready to come back if I have to get a new one I won't come back
User's recommendation: Never will recommend
Seattle, Washington
I was charged five times in a row for subscription and it's not even logging in
Yes, I am still waiting for a refund for my 5 charges. I was charged and won't be using this streaming service anymore because we always have problems with it. This is not the first time we have had this issue, and with so many other platforms to stream, we will just use another one.
- Need updating
Preferred solution: Full refund
User's recommendation: None the system needs to be updated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCode 3005
Any movie I pick, a code 3005 shows up. This has been an ongoing issue for over a month. If this doesn't get resolved, I'm going to have to cancel this.
Preferred solution: Fix the issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Black River Falls, Wisconsin
You're reading to give your customers that pay for their streaming months their preferred channel I haven't seen mine in 6 months so you guys sell something that you don't give where's my WCC O out of
Paramount has been the worst streaming channel I have and I have 5 others you're the only company you can't get in contact with a person and takes your time and question and question you're on the phone 445 minutes oh what's your number you have it already oh what's your email address you have that already too what is my WSCCO live channel out of Minneapolis soda I haven't seen him for that 6 months you better doing real *** on your service why don't you guys figure out your customer service before you go start making a deal with all these Situation was still going just fine I want my g*****Paramount has been the worst streaming channel I have and I have 5 others you're the only company you can't get in contact with a person and takes your time and question and question you're on the phone 445 minutes oh what's your number you have it already oh what's your email address you have that already too what is my WSCCO live channel out of Minneapolis soda I haven't seen him for that 6 months you better doing real *** on your service why don't you guys figure out your customer service before you go start making a deal with all these Situation was still going just fine I want my g***** channelParamount has been the worst streaming channel I have and I have 5 others you're the only company you can't get in contact with a person and takes your time and question and question you're on the phone 445 minutes oh what's your number you have it already oh what's your email address you have that already too what is my WSCCO live channel out of Minneapolis soda I haven't seen him for that 6 months you better doing real *** on your service why don't you guys figure out your customer service before you go start making a deal with all these Situation was still going just fine I want my g***** channel backParamount has been the worst streaming channel I have and I have 5 others you're the only company you can't get in contact with a person and takes your time and question and question you're on the phone 445 minutes oh what's your number you have it already oh what's your email address you have that already too what is my WSCCO live channel out of Minneapolis soda I haven't seen him for that 6 months you better doing real *** on your service why don't you guys figure out your customer service before you go start making a deal with all these Situation was still going just fine I want my g***** channel back what
Yuma, Arizona
My payment plan
My payment plan with you guys was with the debit card my debit card was hacked and I had to get a new one I need to update my payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kokomo, Indiana
Service not working
I did not receive the help I needed and still can not access my account. I should not have to pay for a subscription that is supposed to be free through my walmart + subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am being billed twice a month for the service
I am built twice a month and my Paramount subscription money is coming from two different accounts. I should only have one account.
I don’t need two accounts and one account needs to be deleted but never happened.
They are both the same account guidelines Paramount+. If you can resolve this issue, it would be most thankful.
First of all, it took three or four codes to get the number to have somebody call me codes were sent to my Gmail then I transferred those over to the Paramount number squares where you pushed 12 or three this process is taking good 5 to 10 minutes when the agent get us on the phone I explained to them I have two existing accounts and he says well you you probably did it yourself and then hung up the phone very disappointed
- Like the programs
- Customer service is the absolute worst
Preferred solution: Delete my second account that I’m being billed for
User's recommendation: Too many steps to try to get a live person for a direct line absolutely ridiculous that it took 15 minutes to be able to access a live person no what happened was they before you could get the live person you had to get a code and then after you got a code, you had to go to another thing because if you wanted something for billing, then you had to go back to your email and get a new code and then after the new code then you yeah it was like a five step thing. I have like five codes to go there and if it was a bill question for a monthly then will send you another code to go over here and then finally the live guy gets on and I said listen. I have the tune. He goes well you have two of them Michael and I know he said I said, but he said obviously you made another one I go. I wanna cancel that and next and I said I’ll give you the number and next thing he hangs up on me.
Houston, Texas
Issues with the snail pace for this service
Very slow when watching shows or movies on Paramount+ through Xfinity in Houston, TX. Can you suggest anything I can do to improve?
I was watching a movie, and when I resumed, I got an error message: 'An error occurred and we are working on fixing it.' I cannot load Novocaine after repeated attempts. I shut down and restarted the TV and Xfinity cable box and still have an error message.
- Enjoy shows like tracker and landman
- Very slow to load and sometimes will not load movies or shows
Preferred solution: Determine how to speed up and fix the issues with shows and movies not loading
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo live streaming avaiable to watch the price is right! Only seeing news programs!!!
No local stream is popping up I can not watch the price is right or my local news!!! And this is very unacceptable!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased paramount plus and I can't stream
I was charged twice for Paramount Plus, and I couldn't stream. It was trying to charge me a third time. I never had this problem before.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
Cannot update card details in your syustem card valid x 3
Cannot pay monthly subscription with updated credit card or any other valid card - yhour system says - Something went wrong. Please try again later.
- Liked most of time
- Do not want to try any more sorting issue out
Preferred solution: get it working again runs out 26 Dec 25 used 3 valid cards and 4 different internet providers programs
User's recommendation: uk
Bedford, Nova Scotia
You toke more money out of my Account 2 times
Put my money back in my account. Not impressed you toke 2 times out of my bank.
... so i am not happy
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Verified Reviewer |
Monroe, North Carolina
Fraud
My son purchased a free trial on my device, and Paramount charged for the entire amount for a month. I immediately canceled and then called Paramount, and they continued to blame Apple.
The email is not my account email, and their customer service is horrific. They kept saying they could not see anything but the subscription and that it was canceled right away, and I'm like, you need to cancel the entire transaction, and they refused and blamed Apple.
But this company should be able to simply say we made an error and we will correct it for you and sorry for the inconvenience, but that was not what happened. I was transferred to a supervisor who was equally as unhelpful as the normal representative.
Preferred solution: Full refund
User's recommendation: Don’t trust the free trial on the app~ they will charge in full and then blame Apple but Apple will only charge if the product was purchased. The way I found out is I canceled right away so it would not go past a free trial period. And that’s when I realize that they charged me my son for an entire month on my account which is totally different
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Freehold Township, New Jersey
The ozzy osbourne movie had no concert at the end like I was told
Ozzy's movie had no concert at the end and sucked, and I wasted three dollars to watch it one time and don't want to again!
User's recommendation: T
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
Charged an unfair amazing than what I thought I had signed up for which is total *** and unfair in all aspects
User's recommendation: Show how much you’ll actually charge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem
All of a sudden the app just quit working. It plays ads and when it hits 8 seconds it freezes and I get an error message.
I tried all the troubleshooting recommendations but nothing works.
The biggest disappointment is when I tried to contact support and couldn't reach anyone. I have canceled my subscription
Preferred solution: Full refund
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