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Paramount Plus

Paramount Plus

www.paramountplus.com
What is your customer experience with Paramount Plus?

Paramount Plus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Paramount Plus has a 2.2 star rating from 4,303 reviews; 28% would recommend and most consumers report dissatisfaction with service and reliability.

Positive Feedback

Users cite good shows and content selection and a few reports of helpful, knowledgeable representatives resolving issues.

Negative Feedback / Risk Areas

  • Frequent Paramount Plus customer complaints about poor customer service and unreachable support.
  • Recurring billing and double charges leading customers to request a refund and cancel subscriptions.
  • Playback errors, streaming outages, and device compatibility problems affecting membership access.

Key Takeaways for Future Customers

  • Check recent Paramount Plus reviews before subscribing and monitor billing closely.
  • Expect potential delays with customer service and have refund documentation ready if needed.
  • Confirm device compatibility and whether your provider bundle includes access to avoid surprises.
View full overview ›

Media from reviews

Paramount Plus - I was charged five times in a row for subscription and it's not even...
Paramount Plus - My payment planParamount Plus - No live streaming avaiable to watch the price is right! Only seeing news...Paramount Plus - No live streaming avaiable to watch the price is right! Only... - Image 2I purchased paramount plus and I can't streamParamount Plus - DisputeParamount Plus - The ozzy osbourne movie had no concert at the end like I was told
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Show reviews that mention
service subscription account paramount customer customer service phone problem issue money
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Ercell Bjp
map-marker Denver, Colorado

Customer Support?

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Overall several months, Paramount advertised access to NFL live games. We were not able to access. We were not able locate Customer Service contact information or access content advertised by Paramount.

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Cletis Fsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kokomo, Indiana

Service not working

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Paramount Plus - Service not working

I did not receive the help I needed and still can not access my account. I should not have to pay for a subscription that is supposed to be free through my walmart + subscription

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Kerissa Nxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No live streaming avaiable to watch the price is right! Only seeing news programs!!!

Paramount Plus - No live streaming avaiable to watch the price is right! Only seeing news...
Paramount Plus - No live streaming avaiable to watch the price is right! Only... - Image 2

No local stream is popping up I can not watch the price is right or my local news!!! And this is very unacceptable!!

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Tenisha T Nxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I purchased paramount plus and I can't stream

I purchased paramount plus and I can't stream

I was charged twice for Paramount Plus, and I couldn't stream. It was trying to charge me a third time. I never had this problem before.

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Loss:
$17

Preferred solution: Deliver product or service ordered

Bruce N Gcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

Cannot update card details in your syustem card valid x 3

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Paramount Plus - Cannot update card details in your syustem card valid x 3

Cannot pay monthly subscription with updated credit card or any other valid card - yhour system says - Something went wrong. Please try again later.

View full review
Pros:
  • Liked most of time
Cons:
  • Do not want to try any more sorting issue out

Preferred solution: get it working again runs out 26 Dec 25 used 3 valid cards and 4 different internet providers programs

User's recommendation: uk

Laurita P Drs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monroe, North Carolina

Fraud

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Paramount Plus - Fraud

My son purchased a free trial on my device, and Paramount charged for the entire amount for a month. I immediately canceled and then called Paramount, and they continued to blame Apple.

The email is not my account email, and their customer service is horrific. They kept saying they could not see anything but the subscription and that it was canceled right away, and I'm like, you need to cancel the entire transaction, and they refused and blamed Apple.

But this company should be able to simply say we made an error and we will correct it for you and sorry for the inconvenience, but that was not what happened. I was transferred to a supervisor who was equally as unhelpful as the normal representative.

View full review
Loss:
$13

Preferred solution: Full refund

User's recommendation: Don’t trust the free trial on the app~ they will charge in full and then blame Apple but Apple will only charge if the product was purchased. The way I found out is I canceled right away so it would not go past a free trial period. And that’s when I realize that they charged me my son for an entire month on my account which is totally different

Stephen N Gpf
map-marker Freehold Township, New Jersey

The ozzy osbourne movie had no concert at the end like I was told

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Paramount Plus - The ozzy osbourne movie had no concert at the end like I was told
Paramount Plus - The ozzy osbourne movie had no concert at the end like I was... - Image 2

Ozzy's movie had no concert at the end and sucked, and I wasted three dollars to watch it one time and don't want to again!

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User's recommendation: T

Daniel G Dvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

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Paramount Plus - Billing

Charged an unfair amazing than what I thought I had signed up for which is total *** and unfair in all aspects

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User's recommendation: Show how much you’ll actually charge

Vickie S Tjg

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Verified Reviewer

I'm not happy with I'm not happy with my prescription

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Paramount Plus - I'm not happy with I'm not happy with my prescription

Yes, I thought when I ordered this, I was going to get a lot more shows than I'm getting. I'm not happy with this. I would like to cancel my order and get my money back.

View full review
Pros:
  • I have no idea

Preferred solution: Full refund

User's recommendation: When I ordered this I thought I was going to get more shows the one I'm getting I don't want this account anymore I want to cancel and get my money back I thought I was going to get a lot more than what I got

Tyrese Xwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Service

Paramount Plus - Service

Zero you are closed and the AI attendant said I dont have Paramount Plus. I pay $16 or something like that every month. I dont watch it often, because there is usually good on

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User's recommendation: I don’t know what else to write.

Resolved
Crystian Vjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: To upgrade my service if needed to get CBS BACK

Paramount Plus - To upgrade my service if needed to get CBS BACK

I NEED TO UPDATE MY PACKAGE TO GET CBS.I THOUGHT I HAD BUT WAS Unable to get it last night, which I was very disappointed.

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Pamela A Fao

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not been able to get on Paramount+ for three weeks

Paramount Plus - Have not been able to get on Paramount+ for three weeks

It says we are currently experiencing some technical difficulties. Please check again later. It's been like that for a month.

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Preferred solution: I just wanted to work

Kelly W Gzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Service not working

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Paramount Plus - Service not working

Service is still not working. This is what it says: it lets you go in when you press play to watch something.

It says your payment still has not been made. It is going on 2 months now.

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Preferred solution: Would like the service to work so I can pay for it

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

J Brian G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Channel that I’m paying for keeps resetting

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Paramount Plus - Channel that I’m paying for keeps resetting

Nobody would answer the phone it did a do do do and then nothing happened. My screen is still frozen. It kicks me out numerous times trying to watch a show that we pay for.

View full review
Loss:
$300
Pros:
  • Has good shows
Cons:
  • If you could only watch the whole thing

Preferred solution: Fix it so it works right

User's recommendation: Answer your phone

Resolved
Burna B Dis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Unable to watch live television

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Unable to watch live tv. Have always been able to watch live tv.

Im moving to 1305 Bowers,Cemetery Rd, Cochran Ga! And cant receive local channels now

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Preferred solution: Local Channels

Keena C Sup
map-marker New Orleans, Louisiana

Dispute

Paramount Plus - Dispute

Roku charged my Cash App card for $12.99 for paramount premium that I didnt authorize I need my money refunded back to my card they told I had to paramount

View full review
Loss:
$13

Preferred solution: Full refund

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