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Paramount Plus

Paramount Plus

www.paramountplus.com
What is your customer experience with Paramount Plus?

Paramount Plus Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Paramount Plus has 2.2 star rating based on 4197 customer reviews. Consumers are mostly dissatisfied.

  • 27% of users would likely recommend Paramount Plus to a friend or colleague.

  • Rating Distribution
  • Pros: Good shows, Good content, Great shows.
    Cons: Poor customer service, Customer service, No customer service.

View full overview ›

Media from reviews

Paramount Plus - I was trying to cancel subscription and I think I was scammed
Paramount Plus - Too many issuesParamount Plus - Can't get on for daysParamount Plus - Site issuesParamount Plus - Connection was terribleParamount Plus - Need to update infoParamount Plus - Frustrated I don’t want to review
View all media ›

What Users Say About Paramount Plus?

26%

of Users recommend avoiding Paramount+ due to poor customer service and difficulty canceling subscriptions.

Don't waste your time with tech support.

Don't subscribe unless they improve customer service.

21%

of Users warn about unclear billing practices and unauthorized charges.

Watch your bank statement for charges you didn't authorize with Paramount.

Check your billing to see if you are being billed full price to see if you're getting the $1.99 deal for 2 months.

15%

of Users caution about poor user experience and technical issues with the app.

Be careful signing up online and payment methods.

I love shows on Paramount but you better be a techy.

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Show reviews that mention
service subscription account customer paramount customer service phone problem app issue
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Lizabeth Jxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, North Carolina

APP Crashes - No Service

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The lady on the phone was nice but her instructions on how to clear cache on my Roku TV weren't detailed enough to solve my problem. She did escalate the complaint which amounted to an email with more explicit instructions. They worked, and the Paramount app loaded and worked.

View full review
Resolved
Shirley B Lmg

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Verified Reviewer

Resolved: Huge transaction Error

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Paramount Plus - Huge transaction Error
Updated by user Mar 06, 2025

I gave a 9 for the previous question because I was told I would receive my refund within 7 days. I have NOT received it yet and tomorrow is the 7th day.Please hurry.

I am in trouble with my consolidation because of this. I am too old to be going through this kind of unnecessary terror.Shirley312-296-****

Original review Mar 02, 2025

You just charged me $132 for Paramount Plus. I wanted the $7.99 plan.

I would have settled for around $12 or $14.99, but there's no way I would ever spend my bill money on cable. That is my debt consolidation money. They are going to deduct it on Monday! Now, I am short.

Please fix this right now.

Shirley Brown.

View full review
Loss:
$132
Pros:
  • Wanted specific new show
Cons:
  • Cost is not clearly stated or i would not have gotten it

Preferred solution: I wanted to watch 1923 tonight but not for 132 dollars Maybe 8 to 15 dollars I want my money back for my consolidation bill due tomorrow

User's recommendation: Pin them down to the cost first or you will have palpitations like I have now.

Vicente R Cqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Site issues

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Paramount Plus - Site issues

I recently renewed my subscription and have been unable to watch my favorite shows. The screen goes to black after it identifies itself, saying this is CBS.

I contacted Paramount, and they had me go through all sorts of things to do, like signing out, signing back in, and to no avail. Still, the site has got issues that are unresolved.

View full review
Pros:
  • Great picture lots of choices
Cons:
  • Unstable

Preferred solution: The issue resolved

User's recommendation: Enter at your own risk

Grace B Ceb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Too many issues

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Paramount Plus - Too many issues

I turned on 1923 for the new episode today. It took me back to season one, episode two.

I'm trying to do chats, and they say it times out while I'm waiting for the representative to respond to me. I called, but the issue could not be fixed.

View full review
Shirley B Lmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Frustrated I don’t want to review

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Paramount Plus - Frustrated I don’t want to review

I'm having way too much trouble with this site. I want my money returned to my debit card immediately.

It was not stated or shown anywhere that my bill would be so high. I was only prepared for between $7.99 and $14.99.

View full review
Loss:
$124

Preferred solution: I want Paramount Plus IF I can pay under $15. I had see $7.99 and I think $9.99.

User's recommendation: Verify cost first

1 comment
Chao Pne

Sure.

Sheena Qty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carlsbad, California

My Vizio tv in my living room shows paramount plus working fine but 15 ft away the bedroom tv just goes to a black screen with no other information. I call

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My Vizio tv in my living room shows paramount plus working fine but 15 ft away the...

I called them and they said they didn't know what was wrong but I had to give them up to 48 hours to try to fix it. In the meantime, I have to keep paying for a black screen in the bedroom!

View full review

User's recommendation: Paramount Plus doesn’t advertise their phone number, they want you to chat with them on line. That’s poor customer care. I had to go through a third party to get the phone number.

Meka Mnb
map-marker San Diego, California

Can't get on for days

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Paramount Plus - Can't get on for days

My screen says they are experiencing technical difficulties. Says check again later.

It's been doing that for days. I want to see my tv shows!

View full review
Zeta Cvd
map-marker Detroit, Michigan

Connection was terrible

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Paramount Plus - Connection was terrible

Connection froze at least 10 times within an hour completely frustrated with devices and service is terrible. The process to sign up is also terrible.

View full review

User's recommendation: Do not join

Helmut Fsw
map-marker Las Vegas, Nevada

Need to update info

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Paramount Plus - Need to update info

I would like to get my subscription to work again please I need to speak to an agent please so please help me with this

View full review

User's recommendation: Good

Luis M Far

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

Being charged on my bank account 7 99 and I got paramount for free through my t mobile phone currier

View full review
Loss:
$8
Pros:
  • Movies
  • Series sports
Cons:
  • Cumettials

Preferred solution: Full refund

User's recommendation: Answer my call

Resolved
Marcellino Mdr
map-marker Cross Plains, Wisconsin

Resolved: Subscription trouble

Paramount Plus - Subscription trouble
Paramount Plus - Subscription trouble - Image 2

I am just trying to resubscribe. I keep getting booted out saying my browser isnt supported.

I have the money to resubsribe. Apple was only supposed to refund the 7.99 NIT the 12.99 also!!

View full review

User's recommendation: Pick one plan or they will double charge tou

Chastidy Tws

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mason, Ohio

Wrong charging

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Paramount Plus - Wrong charging
Contains 1 confidential file for company representatives

I'm being charged with this and it comes free with my cable, so i'm not understanding why you're still charging.

View full review

User's recommendation: Should get a refund and not to be billed. No more, because it's free with my cable this is the second time i've done tried to contact you about this issue

Rantavious W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve gotten 12.99 dollars took from my account I was trying cancel paramount get my money back

Paramount Plus - I’ve gotten 12.99 dollars took from my account I was trying cancel...

I was trying to cancel Paramount Plus from my YouTube and get my $12.99 back that was taken from my account.

View full review
Loss:
$13

Preferred solution: Full refund

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Kate K Qbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Canceled in may if 2024 but still getting charged every month

Paramount Plus - Canceled in may if 2024 but still getting charged every month

When I signed up through YouTube, Paramount created its own subscription. When I cancelled through YouTube, Paramount never cancelled my subscription.

They have charged me over $60 for a service I didn't have access to because I didn't have a username and password, as I didn't create an account through Paramount. This is a scam!

View full review
Loss:
$58
Cons:
  • Didnt ever hafe access to it

Preferred solution: Full refund

User's recommendation: dont use paramount

DizzleDeeKat

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unknown charge to my account

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Paramount Plus - Unknown charge to my account
Paramount Plus - Unknown charge to my account - Image 2
Contains 2 confidential files for company representatives
Updated by user Nov 09, 2024

Just seem to be getting automated emails that aren’t understanding my requests. They keep wanting personal information and asking for account numbers.

I did not make the purchase. I do not have an active account and I want my money back.

Updated by user Nov 09, 2024

I received a response but they want my account info and I don’t have an account with them. That’s why I’m disputing being charged.

Original review Nov 09, 2024

I've recently been charged by Paramount+ for an unknown account. I don't have an active account with Paramount right now and I've already filed a dispute with my bank and reported it as fraud.

I did not make this purchase and I want my money back. The charge was made on November 4, 2024, at 1:07 am for $13.90.

Please help me get to the bottom of this so that I am no longer charged. Thank you.

View full review
Loss:
$14

Preferred solution: Full refund

User's recommendation: The service is fine if you’re the one purchasing the order but if someone hacks your account there is no way to contact customer service without a login account.

Hermine Omp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oscoda, Michigan

No help

Paramount Plus - No help

I have been billed twice (7.99) on my credit card and I never had a account with you. Spent way too much time trying to get help with no resolution. It says on the bill Paramount plus phone/cable.

View full review

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