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Paramount Plus

Paramount Plus

www.paramountplus.com
What is your customer experience with Paramount Plus?

Paramount Plus Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Paramount Plus has 2.2 star rating based on 5457 customer reviews. Consumers are mostly dissatisfied.

  • 28% of users would likely recommend Paramount Plus to a friend or colleague.

  • Rating Distribution
  • Pros: Good shows, Good content, Great shows.
    Cons: Poor customer service, Customer service, No customer service.

View full overview ›

Media from reviews

Paramount Plus - I'm not happy with I'm not happy with my prescription
Paramount Plus - Charged me twiceParamount Plus - To upgrade my service if needed to get CBS BACKParamount Plus - Service not workingParamount Plus - Channel that I’m paying for keeps resettingParamount Plus - Dr. Eggman camera.Paramount Plus - Dr. Eggman camera. - Image 2
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Top Paramount Plus Reviews

Positive Review

"Needed some technical support"

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After Calling the night before not be unable to get anything straightened out. I called the next day talk to a very nice lady on the phone told her exactly...

Critical Review

"Coverage of sports"

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I'm trying figure out if me upgrading my subscription was worth it because of my sports coverage is next to nill... I have Walmart plus, with that I got...

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Anonymous
map-marker Vilnius, Vilnius City Municipality

Coverage of sports

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I'm trying figure out if me upgrading my subscription was worth it because of my sports coverage is next to nill... I have Walmart plus, with that I got Paramount plus essentials..

So I upgraded for more sports, and basically you're just flooding me with Soccer..

I get a of football and a game of basketball... But nothing that I thought I'd get by upgrading...NO WOW FACTOR

View full review

User's recommendation: More sports

Laurita P Drs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monroe, North Carolina

Fraud

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Paramount Plus - Fraud

My son purchased a free trial on my device, and Paramount charged for the entire amount for a month. I immediately canceled and then called Paramount, and they continued to blame Apple.

The email is not my account email, and their customer service is horrific. They kept saying they could not see anything but the subscription and that it was canceled right away, and I'm like, you need to cancel the entire transaction, and they refused and blamed Apple.

But this company should be able to simply say we made an error and we will correct it for you and sorry for the inconvenience, but that was not what happened. I was transferred to a supervisor who was equally as unhelpful as the normal representative.

View full review
Loss:
$13

Preferred solution: Full refund

User's recommendation: Don’t trust the free trial on the app~ they will charge in full and then blame Apple but Apple will only charge if the product was purchased. The way I found out is I canceled right away so it would not go past a free trial period. And that’s when I realize that they charged me my son for an entire month on my account which is totally different

Kelly W Gzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Service not working

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Paramount Plus - Service not working

Service is still not working. This is what it says: it lets you go in when you press play to watch something.

It says your payment still has not been made. It is going on 2 months now.

View full review

Preferred solution: Would like the service to work so I can pay for it

J Brian G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Channel that I’m paying for keeps resetting

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Paramount Plus - Channel that I’m paying for keeps resetting

Nobody would answer the phone it did a do do do and then nothing happened. My screen is still frozen. It kicks me out numerous times trying to watch a show that we pay for.

View full review
Loss:
$300
Pros:
  • Has good shows
Cons:
  • If you could only watch the whole thing

Preferred solution: Fix it so it works right

User's recommendation: Answer your phone

Mary G Vbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Perth, Western Australia

They are thieves... I cancelled subscription, they charged me again...

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Paramount Plus - They are thieves... I cancelled subscription, they charged me again...

They ripped me off... I want a refund in full...

They make it impossible to get any form of satisfaction unless it's through your wallet... POS scamming ***

View full review

User's recommendation: Keep away....

FRANKIE D Iyf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged twice for subscription

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Paramount Plus - Charged twice for subscription
Paramount Plus - Charged twice for subscription - Image 2

Was paying thru Amazon & thru Paramount Plus. Cancelled the one thru Amazon.

Hope it works.

Should not renew until Oct 2026. We shall see

View full review
Pros:
  • All good
Cons:
  • None at all

User's recommendation: Check payments monthly

Yaser A Hxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riyadh, Riyadh Region

Dr. Eggman camera.

Paramount Plus - Dr. Eggman camera.
Paramount Plus - Dr. Eggman camera. - Image 2
Updated by user Oct 24, 2025

Jim Carrey sonic Dr. Eggman, but I’m small.

My name is Abdullah. My name what is not my name Jim Carrey my name is only Abdullah but I’m grade 3, but I’m small and that’s because I have a can you can you come in the night please please

Updated by user Oct 24, 2025

Company fixed the issue and I have been provided with settlement agreement.

Original review Oct 24, 2025

Please excuse me, are you making a camera in my pictures? I'll give you 10 riyals when you finish.

Can you come to Saudi Arabia?

And I'm eight years old. My name is Abdullah, and I'm in grade 3.

View full review

User's recommendation: Sonic three.

Tania F Jkd
map-marker Vista, California

All Georgie and Mandy’s First Marriage season one episodes gone

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Paramount Plus - All Georgie and Mandy’s First Marriage season one episodes gone

Every episode is gone. I thought it would just be because you want people to get ready for the new season, but Ghost also is going to have a new season, but season one is still there.

I can't get it anywhere else.

I hope you removed it by accident, because you didn't give anyone a heads-up. Please add it back today or tomorrow, or you might lose a lot of users, including me!

View full review
Pros:
  • Free tv shows and movies
Cons:
  • Removed georgie and mandy episodes

Preferred solution: All of the Georgie and Mandy’s First Marriage episodes back!

User's recommendation: Let Paramount know right away if anything like this happens again because it could just be a mistake

Shaneasha k D
map-marker Schenectady, New York

I have all ready pay for Paramount on my Roku last week it’s not even a month yet.$ 7.99 we payed.

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Paramount Plus - I have all ready pay for Paramount on my Roku last week it’s not even a...

Has someone to speak to that's the one not a computer a person. Two when people have already paid for Paramount you went and added on another app.

You're supposed to let someone know in a phone call a letter or text or email and don't try to take people for granted mean their money out of their account And very hard to get you guys.

You have to go through fire hoops to get your app Paramount I have spectrum and I still can't get Paramount with you guys. I tried putting everything through even my technician and all of you saying other things which is not right I'm unsatisfied.

View full review
Loss:
$8

Preferred solution: Apology

User's recommendation: Maybe in the future.

Crystian Vjc

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Verified Reviewer

To upgrade my service if needed to get CBS BACK

Paramount Plus - To upgrade my service if needed to get CBS BACK

I NEED TO UPDATE MY PACKAGE TO GET CBS.I THOUGHT I HAD BUT WAS Unable to get it last night, which I was very disappointed.

View full review
beqir s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

I can watch on smart phone but I can't on TV,

Paramount Plus - I can watch on smart phone but I can't on TV,

I can't watch paramount plus on my TV, I can on smart phone, when I log in to paramount plus on TV I am getting error it says:an error has occurred, but we're working on fixing it,we'll be up and running again shortly! This is happening every time I try paramount plus on TV,no problem on smart phone.is very hard to contact paramount no phone number just a confused messaging .

View full review
Loss:
$10

Preferred solution: Deliver product or service ordered

User's recommendation: Before you buy ask your self,olso the football Australia should think who gets the rights to broadcast the A ligue so for the customers is anoying .

Timothy R Wsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paramount not working

Paramount Plus - Paramount not working

I have had Paramount for less than a year. A notice came on the screen when I tried to use it and said it needed to download software, then it said I have no WiFi.

I have Hulu, Disney, and Amazon Prime. My WiFi is fine; I talked to tech support, and they didn't know what was wrong either.

View full review
Loss:
$50

Preferred solution: Get it working properly

User's recommendation: Don’t have a problem, you are out of luck.

Daniel V Oxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You sent an email to help me troubleshoot Roku for paramount but nothing works ! I can’t view paramount on my T V

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Paramount Plus - You sent an email to help me troubleshoot Roku for paramount but nothing...
Paramount Plus - You sent an email to help me troubleshoot Roku for paramount... - Image 2

Its simple cant view paramount on my TV screen ! The picture and video included shows what I get no matter which program I choose!

Is there something that can be done!

Thank you ! And please

View full review

User's recommendation: Not sure not technical enough

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Christine B Tvj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

I want to cancel

Paramount Plus - I want to cancel

I ordered the Paramount app to watch football. There is no need for the app anymore.

I do not want to continue in this contract with Paramount. I would like for it to be canceled.

I don't need it any longer. I would like to be in contact with Paramount so I can find out that the Paramount app was completely canceled, and I would appreciate it if someone would contact me back or let me know by email that it has now been canceled.

View full review
Resolved
Tori S Mhv

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Verified Reviewer

Resolved: Incorrect billing for $12.99

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Paramount Plus - Incorrect billing for $12.99
Updated by user Aug 23, 2025

Company fixed the issue and I have been provided with full refund. Email them.

Original review Aug 08, 2025

You billed me $12.99 on August 6. I canceled my account with Paramount last month, so this bill is incorrect.

Please refund the $12.99 now. Thank you.

View full review
Loss:
$1299
Pros:
  • Have recordings of cbs shows that you may have missed
Cons:
  • Call cvs bethany to president trump by settling the untrue lawsuit he brought against them
  • Have not cancelled the billing on my account although i cancelled my account with them already

Preferred solution: Full refund

Natasha K Jue
map-marker Owings Mills, Maryland

Takin money from my card I dnt want paramount

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Paramount Plus - Takin money from my card I dnt want paramount

I didn't want Paramount; it's cost too much just to look at movies. I need a refund of my money back. Thank you.

View full review
Loss:
$14
Pros:
  • Its cost to much
Cons:
  • Its too hard to speak to a live person

Preferred solution: Full refund

User's recommendation: Dnt take money off my card

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